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Terms and Conditions

We reserve the right to amend these terms and conditions at any time and we will notify you
either verbally in class or in writing if changes have been made.

Due to size of the room, 15 slots are available for the session (one adult per child/ren)
Classes must be booked and paid for in advance for either the PAYGO session or the block of
Places are offered on a first come, first served basis. We guarantee you your place in the class
every week that you have paid for.
To secure a place in a class, please place your provisional booking online and pay the class fee
at the time of booking. Please pay either through the website or there is a link on
the Toddle Tales website
We cannot guarantee your place until payment has been received.
Once the place is secured with payment, we will contact you to confirm your place.

Cancelled Class
If a class has to be cancelled because of teacher absence, then we will refund you that week’s
class fee.
If class has to be cancelled because of venue/weather issues, then the class will payment will
be retained and the class will be rescheduled.

Missed classes
We do not offer refunds for missed sessions and you cannot move missed sessions over to
another block.

If you have any complaints about Toddle Tales whether it’s to do with the session, venue,
teacher, then contact

Refusing Entry
Aggression towards our teachers will not be tolerated. We reserve the right to refuse entry
to/ask to leave any person whom the teacher considers to be aggressive, disrespectful and/or
disruptive. In this circumstance, a refund will not be given in whole or in part.
When you make a payment to us, you are agreeing to abide by the above terms and conditions.

Refunds policy
Refunds are available if you withdraw from class by contacting us directly either by email or phone 07597895076

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